Visitor
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1 Message
Received Xfinity cancellation email
Hello I received an email that Xfinity received a cancellation request from me but I don’t think I requested that at all.
Visitor
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1 Message
Hello I received an email that Xfinity received a cancellation request from me but I don’t think I requested that at all.
EG
Expert
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117.1K Messages
10 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemitrius
Official Employee
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2.5K Messages
10 hours ago
Hey @user_tmviaa, Thank you for visiting our official Xfinity Forums Community support page. We appreciate you bringing your concern to us. Will you be moving soon? Someone may have visited a local Xfinity Store indicating that they may be moving on to the property to start a new account. This could be one of the reasons for a disconnection request being submitted.
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