Visitor
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1 Message
Received real email for xfinity order has been shipped, didn't order anything.
I did not make an order but now I have an email saying my order has shipped and I have to charges for shipping on my upcoming charges tab.
Visitor
•
1 Message
I did not make an order but now I have an email saying my order has shipped and I have to charges for shipping on my upcoming charges tab.
XfinityJeff
Official Employee
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859 Messages
26 days ago
Good morning @user_pzsl4p, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear that there was an order placed that you did not make, but you have come to the right place for assistance with this issue. Did the email have any information about what was ordered or shipped out?
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