Visitor
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1 Message
Re-activating a seasonal account
How I reach someone live at Xfinity to re-activate internet service that was under a seasonal agreement (for a seasonal property)? I already have an active account but I can't find a phone number anywhere and do not live in the area full time to visit a local store.
EG
Expert
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111.5K Messages
4 years ago
Concern moved here for greater exposure to actual Comcast employees.
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XfinityAirelle
Official Employee
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2.7K Messages
4 years ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there
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BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
"Search for Xfinity Support" won't work. Instead, to send a "Peer to peer chat" (Private) message to Xfinity Support:
See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.
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