1 Message
Re-activate free Peacock membership from Rewards
I had redeemed and set up free Peacock membership from being a Platinum Rewards member. Recently, I linked a new Xfinity account to my login and cancelled my previous account. So I am still using the same Xfinity login and my Xfinity Rewards is still the same.
However, during the cancellation of previous Xfinity account, my free Peacock membership was also cancelled. I tried re-activating it by going to https://customer.xfinity.com/activate-peacock but it says that my account isn't eligible.
Can you help me get set up with the free Peacock again? Thanks.
XfinityJeniece
Official Employee
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3K Messages
9 months ago
Hey there,
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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XfinityThomasA
Official Employee
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2.3K Messages
9 months ago
- XfinityThomasA
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