Visitor
•
4 Messages
RE
I have experienced a similar scenario. xFinity actually promised me 2 times in one day they would get the cord underground. But it is still here. Also, has been 49 days.
Visitor
•
4 Messages
I have experienced a similar scenario. xFinity actually promised me 2 times in one day they would get the cord underground. But it is still here. Also, has been 49 days.
CCAlicia
Contributor
•
250 Messages
2 years ago
Hi @user_ed8a71 Yikes! How upsetting! I'm truly sorry to hear we have left you feeling this way! Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0