Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
@user_4eedbd Hello and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear that your services are interrupted, that can definitely be really frustrating and inconvenient. You have definitely reached the right place, and we would be more than happy to help in going over your options, setting up a payment arrangement (if eligible), and getting your Xfinity services restored, no problem at all! Anything we can do to help a valued member of our Xfinity family experiencing an interruption in service like this. To continue, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
MNtundraRET
Gold Problem Solver
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5.9K Messages
3 years ago
Moved to Customer Service forum for help.
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EG
Expert
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110.3K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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CCChristopher
Problem Solver
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577 Messages
3 years ago
@user_4eedbd Hello and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear that your services are interrupted, that can definitely be really frustrating and inconvenient. You have definitely reached the right place, and we would be more than happy to help in going over your options, setting up a payment arrangement (if eligible), and getting your Xfinity services restored, no problem at all! Anything we can do to help a valued member of our Xfinity family experiencing an interruption in service like this. To continue, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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