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user_wk3lhf
1st Topic

Visitor

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2 Messages

Thursday, July 23rd, 2026 7:26 PM

Question About My Current Plan and Short-Term Options

Hello, I will be leaving the United States soon and have a few questions about my current internet plan.

Could you please confirm when my current plan period ends? When it ends, will the service automatically renew or continue at a different rate? I would also like to know whether you offer any short-term or month-to-month plans, since I may only need the service for a short period before I leave.

Thank you for your help.

Question

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Updated 

9 hours ago

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XfinityJeniece

Official Employee

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4.2K Messages

9 hours ago

Hey there, @user_wk3lhf, thanks for reaching out through Xfinity Forums regarding your account and plan details. We would be happy to take a look at your account to provide you with more specifics. Please send us a Direct Message with your full name and your full address.

 

How to Send Us a Direct Message:

  1. Click “Sign In” if necessary.
  2. Click the “Direct Messaging” icon.
  3. Click the “Start new conversation” (pencil and paper) icon.
  4. In the “To:” line, type “Xfinity Support.”
  5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
  6. An “Xfinity Support” graphic will replace the “To:” line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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