Question About Internet Plan Pricing

Hi, I hope you are having a good day. I used to pay $88.90 for my monthly internet bill, but I noticed that the price increased to $108.90 starting last September. I live alone, and paying over $100 per month is burdensome, so I wanted to switch to the 300 Mbps plan.

On the website, the plan is listed as $70 per month at first, but when I go to the checkout page, it changes to $80 per month. If I go back and repeat the process, the original page also shows $80 per month even though it initially displayed $70. I am not sure why this happens. Could you help me understand the price change, and let me know if there are any cheaper options available?

I know you are very busy, so I appreciate your time and help.

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XfinityJorge

Official Employee

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2.6K Messages

21 hours ago

user_35urd8 Hi there! Thank you so much for using our Forums and for taking the time out of your day to contact our Xfinity Support Team. I see that you are contacting us about looking for a new plan and rate before the upcoming changes. I am here to work with you to make sure we set you up with the right plan for you needs. In order to get started can you send us a DM with your complete name and service address?
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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user_35urd8

Question About Internet Plan Pricing

XfinityJorge

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