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6 Messages

Wednesday, August 2nd, 2023

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Purchased movies

I moved over a year ago to a location that does not have Xfinity and up until recently I was able to watch my purchased movies using the Xfinity stream app. Now when I try to sign in on my phone, tv, or pc I get a message saying "Access not Authorized You signed in successfully, but you must be an Xfinity user to enjoy this service". I am not for sure what happened but I have over 70 movies that I paid for that I would like to watch. Can anyone help?

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