Visitor

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1 Message

Friday, June 19th, 2026 1:47 AM

Purchase xfinity wifi pro extender backup battery

I just am trying to purchase the xfinity wifi pro extender backup battery. I am tired of searching and the ridiculous loop thru the assistsnt with no positive results. 

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Expert

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118.6K Messages

5 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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813 Messages

5 hours ago

Greetings @user_mw2cxm,

Your search is no more, you have come to the right place for help! Our team can set up the order for the Xfinity pro Wi-Fi extender backup. Just send our team a direct message with your full name and service address.

How to Send Us a Direct Message:
1.  Click "Sign In" if necessary.
2.  Click the "Direct Messaging" icon.
3.  Click the "Start new conversation" (pencil and paper) icon.
4.  In the "To:" line, type "Xfinity Support".
5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6.  A "Xfinity Support" graphic will replace the "To:" line.
7.  Type your message in the text area near the bottom of the window.
8.  Press Enter to send it.

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