Property damage

Hey there, @user_n4ds9k, thanks for reaching out through Xfinity Forums regarding your property. Thank you for bringing this to our attention. We understand your concerns regarding the work completed and the impact on your lawn. We'd like to take a closer look at this and ensure your feedback regarding future access to your property is properly documented. Can you please send us a direct message with your full name and your full address?

How to Send Us a Direct Message:

1. Click “Sign In” if necessary.
2. Click the “Direct Messaging” icon.
3. Click the “Start new conversation” (pencil and paper) icon.
4. In the “To:” line, type “Xfinity Support.”
5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
6. An “Xfinity Support” graphic will replace the “To:” line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.