Visitor
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1 Message
Property damage
The techs who came to my house to bury my line damaged my fence in two places. My gate will not latch and boards are busted and need replaced.
Visitor
•
1 Message
The techs who came to my house to bury my line damaged my fence in two places. My gate will not latch and boards are busted and need replaced.
XfinityJanelle
Official Employee
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1.9K Messages
2 hours ago
Hi @user_cpe1hx ,Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your damaged fence. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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