Hey @user_314e28, Thank you for visiting our official Xfinity Forums Community support page. I would be more than happy to gather some information and submit the request for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
No, my question was not answered. I followed the instructions; I have put in 2 damage claim tickets just for them both to be closed with no resolution. Xfinity has to be one of the worst companies I have ever dealt with, I can't wait for Verizon internet to become available in our area.
XfinityDemitrius
Official Employee
•
1.9K Messages
2 months ago
Hey @user_314e28, Thank you for visiting our official Xfinity Forums Community support page. I would be more than happy to gather some information and submit the request for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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