D

Visitor

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1 Message

Mon, Mar 29, 2021 9:36 PM

Property Damage

Over the summer, Comcast installed infrastructure cabling throughout our new subdivision.  Part of this work entailed the installation of conduit and cabling.  Our lawn was dug up to guide the conduit installation near an electrical box.  Unfortunately, the contractor did not repair our lawn.  How do I get Comcast or their contractors to repair the damage they caused?

This post was escalated on March 31, 2021 by Again

Responses

Official Employee

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71 Messages

1 m ago

Thank you so much for taking time out of your busy day to reach out to our forums, @djwesen! I'd be upset if my lawn was dug up and not repaired so I'd like to take a closer look at what happened. Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to continue helping. 

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