Visitor
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1 Message
Property Damage
Over the summer, Comcast installed infrastructure cabling throughout our new subdivision. Part of this work entailed the installation of conduit and cabling. Our lawn was dug up to guide the conduit installation near an electrical box. Unfortunately, the contractor did not repair our lawn. How do I get Comcast or their contractors to repair the damage they caused?
XfinityEmilyB
Official Employee
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2.1K Messages
4 years ago
Thank you so much for taking time out of your busy day to reach out to our forums, @djwesen! I'd be upset if my lawn was dug up and not repaired so I'd like to take a closer look at what happened. Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to continue helping.
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user_8008ee
Visitor
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2 Messages
4 years ago
Property Damage
Over the past week or so, Comcast started installing infrastructure cabling throughout the community. Part of this work entailed the installation of conduit and cabling. The association’s lawn was dug up and sprinklers were broken. Unfortunately I couldn’t reach anyone at Comcast to explain the work or request an approval from the association, the contractors are still parked on the lawn.
How do I get Comcast and their contractors to repair the damage they are causing? How long should this work be expected to last?
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user_1010
Visitor
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1 Message
4 years ago
2 months back, Comcast contractor installed or changed cabling going thru our lawn. Our lawn was dug up for cabling installation. Unfortunately, the contractor did not repair our lawn. How do I get Comcast or their contractors to repair the damage they caused?
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