Lisadefy's profile

New Poster


1 Message

Mon, Feb 15, 2021 12:00 PM

Property Damage to front garden area

Comcast came to fix a neighbor 's outage issue and dug up our front garden which happens to be close to the main cable box outside for all 10 units. How do I get them to fix it?



Official Employee


243 Messages

3 m ago

Hello and Happy Monday! I hope you’re having a great start to the week! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs!


Going forward, I'm truly sorry to learn about the issues taking place with your front garden in regard to the recent tech visit that took place. We definitely want to have this all corrected for you ASAP! I'd now like to open up a ticket so that our local dispatch team can take action on a solution as soon as possible.


To get the ball rolling on this process, please send us a private message by clicking my name "ComcastJosephW" then select "Send a Message" on the right side with your name and service address to get started. Thanks again for both your time and patience!

I am an Official Comcast Employee.
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