Visitor
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3 Messages
Promotion
I was called yesterday with a 50% off promotion and was told to buy 2 target cards to activate it. Is this a real promotion or a scam
Visitor
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3 Messages
I was called yesterday with a 50% off promotion and was told to buy 2 target cards to activate it. Is this a real promotion or a scam
Accepted Solution
user_6e4939
Visitor
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3 Messages
2 years ago
Beware! This is a FRAUD!. I got called also by the same thing. A supposed Comcast-Target promotion to get 50% off your bill. I checked with Comcast and Target - there is no such thing. The number that called me was [Edited: "Personal Information"]. They said to go get a prepaid Target card for the whole years bill at the reduced rate and then call another number [Edited: "Personal Information"]. Report this to the FTC Fraud line. DO NOT fall for it, that's the last you'll see of your money. They even sent me a confirmation email when I asked and Gmail caught it and warned me it did not come from Comcast. When I called their bluff, they swore and hung up!. Its surprising that thieves like these are able to get easy access to 800 toll free numbers and scam people with impunity! They should be caught and jailed! Please report!
(edited)
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BruceW
Gold Problem Solver
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26K Messages
2 years ago
Whenever a phone call, text, or email too-good-to-be-true offer asks you to pay with a gift card, chances are 99.9% that it's a scam.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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107.1K Messages
2 years ago
The concern is not "Xfinity App" help related......... Thread moved here to the proper help section, and for greater exposure to the Comcast corporate employees (The Digital Care Team) for assistance.
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CCBrandon1
Problem Solver
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770 Messages
2 years ago
Hello @user_393ed4, thank you for reaching out for help with a promotion you have questions about. I will be happy to guide you to the right place. That sounds like a great deal, however, we never ask you to purchase gift cards, for a certain promotion. I would consider this to be suspect at minimum. This sounds like a perfect case for our amazing Customer Security Assurance Team. Please, use the link provided to reach out and report the situation, and thank you for bringing it to our attention. 👍
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user_542fd3
Visitor
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3 Messages
2 years ago
I also received this call and they paid this months payment.. how the heck did they do this.. how are our accounts Not compromised at this point? Yes I called and reported it but they didn’t have much to say :/
p.s I did not go out and buy the target gift cards as instructed. But yes it all started to sound legit after he paid my bill but after sleeping on it, I woke up thinking that that deal was too good to be true and I googled the scam and found this forum.
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user_1736ce
Visitor
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9 Messages
2 years ago
I too got a voicemail I qualified for 50% off my bill and to call. So I called and then at the end said to buy 2 target cards. They gave me an authorization number and said to call [Edited: "Personal Information"]. I told them I’ve never heard of this and wanted a number to hear more about this. He gave me the same number and quickly got off the phone.
(edited)
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user_a3dc65
Visitor
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15 Messages
2 years ago
Just got email supposedly from xfinity stating the bank rejected the payment and charges will be added and be provided links to sign in and pay up. The account number end they provide is not mine. Balance on xfinity still shows $0.
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user_1736ce
Visitor
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9 Messages
2 years ago
I did too. Valued customer,
We regret to inform you that your services will be deactivated and a negative charge of $500 will be imposed on your account in next hour. To make a payment Kindly call the billing department 1877……. once you have the TARGET cards.
Regards,
X-finity
(edited)
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user_1736ce
Visitor
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9 Messages
2 years ago
I get so many scam, spam, and phishing type texts, calls, and voicemails - many times the same voice and deal but from numbers all over the nation.
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Anon1294169
New Poster
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5 Messages
2 years ago
I got the same call today. They are definitely convincing and know account details. I did hang up.
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user_ea9516
Visitor
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3 Messages
2 years ago
TOTAL SCAM!!! I got scammed out of the gift cards and totally ripped off. I thought I was talking to Xfinity but maybe not? They knew about my bill amount? How?
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user_5f5a65
Visitor
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3 Messages
2 years ago
Today when I hung up, I then got a text telling me my services would be shut down if didn't call the bogus billing department number, and they would charge me $500 on my account.
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user_8bf745
Visitor
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3 Messages
2 years ago
so the payment was returned when the scammers paid it? my account says the payment was already processed and cleared so does that mean they paid it ?
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user_72351d
Visitor
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9 Messages
2 years ago
I was called today twice... Timing was great as we have been reducing services.... But I told them it's have to think about & just liked up on Internet because I wanted to see the fine print..... They must have someone on the inside !!
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user_0b45ed
Visitor
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6 Messages
2 years ago
I can't believe I fell for this. They had VERY good answers, up until I REFUSED to get a Target card. Then they said I would have to pay a 300.00 penalty. They had my Amex on file and automatically charged it 300.00. Sure enough, there is a 300 COMCAST charge, and my comcast shows a 300 payment.. how do they get the 300 from Comcast? It's so confusing. Being Amex, I'll dispute it and all will be fine. But HOW are they doing this, I'm boggled? If the charge is from Comcast how do the scammers get the money? Is this actually a COMCAST scam and the company just keeps it?
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