user_fpw0bo You are connected with the Xfinity Forums team, and we can absolutely assist you with troubleshooting your account today. Can you share with me what exactly is going on? Which level of service are we going to be looking into?
Please take a peek at https://www.xfinity.com/support/articles/changing-or-resetting-your-password for helpful tips to reset your password. If you still run into a issue, you will need to reach out to the Xfinity assistant for prepaid on https://www.xfinityprepaid.com/.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarcus
Official Employee
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1.9K Messages
8 days ago
user_fpw0bo You are connected with the Xfinity Forums team, and we can absolutely assist you with troubleshooting your account today. Can you share with me what exactly is going on? Which level of service are we going to be looking into?
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user_fpw0bo
Visitor
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4 Messages
3 days ago
Please help me I would like to set up an email address and password for this account
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user_fpw0bo
Visitor
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4 Messages
3 days ago
My email address is [Edited: "Personal Information"]
Can you help me make a password
(edited)
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user_fpw0bo
Visitor
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4 Messages
3 days ago
What is my password
My email is [Edited: "Personal Information"]
(edited)
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