Hello @user_xsvm1g, slightly before the gift card was delivered an email should have been sent to the email associated with your Xfinity account for the registration website, this website would be where you are able to check your balance. The FAQs about prepaid card offers article is a great resource for our prepaid card offerings.
XfinityJustinM
Official Employee
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742 Messages
2 months ago
Hello @user_xsvm1g, slightly before the gift card was delivered an email should have been sent to the email associated with your Xfinity account for the registration website, this website would be where you are able to check your balance. The FAQs about prepaid card offers article is a great resource for our prepaid card offerings.
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EG
Expert
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118.1K Messages
2 months ago
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section.
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