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Tuesday, October 1st, 2024 3:00 PM

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Power cable replacement

my cats chewed on my modems power cable and was wondering if xfinity would be able to replace it.

Official Employee

 • 

1.3K Messages

7 months ago

Hi there, @user_quf8k9! Thanks for reaching out to us here on the Community Forum! Love the cats, hate the chewing! You can definitely get a new modem and power cord! The quickest way to get one, is by bringing the old power cord and modem to your nearest XFINITY Store, and they will give you a replacement. You can find your nearest store here : https://www.xfinity.com/local/store-offers

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