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Wednesday, September 14th, 2022 4:17 AM

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Potential scam

I got a phone call from [Edited: "Personal Information"] purporting to be Xfinity and saying that for $10 a month I could upgrade to unlimited data. Since my plan already has this it seems like this is a fraudulent call, so I hung up. 

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3 years ago

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Official Solution

CCJessie1

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5.9K Messages

3 years ago

@user_fdf89f 

Any time you have been contacted by someone claiming to be from Comcast and you believe it to be a scam, we welcome you to report it to the FTC. You will need the name and number of the caller and the date and time of the call.

  • Visit ftc.gov or call 1-877-FTC-HELP.
  • The complaint that you report will be submitted into the Consumer Sentinel Network, which is a database that is used by law enforcement agencies across the world. It helps them to track down the culprits and eventually stop the fraud.

You may also file a complaint with the FCC at fcc.gov/complaints.

You can also go to the Internet security alerts site for news, updates, Comcast security alerts and top phishing scams.

For instructions and additional details regarding common phone scams, see Common Phone Scams and How to Protect Yourself. 

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