P

Visitor

 • 

1 Message

Tue, Apr 20, 2021 8:24 PM

Potential Scam call

Got a call from a number that came up on caller ID(Verizon). Said that there was a service interruption on their end and wanted me to log on to my computer and check stuff. I immediately thought it was suspicious. Told mom to get our accout number and a recent bill. Mom asked the person for our account number and he said they can't give that out over the phone and said it was emailed to our email. Immediately hung up. Be aware of this scam. 

Responses

ComcastMartinR

Official Employee

 • 

210 Messages

22 d ago

Hello, @! Thank you for reaching out to our Community Forums! This definitely sounds very suspicious, we all have to be on our guard these days. We do have an awesome Customer Security Assurance team in place to help protect our customers from fraud, and scams. You can reach out the team here: 

https://internetsecurity.xfinity.com/help/report-abuse

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