Visitor
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1 Message
Potential Scam call
Got a call from a number that came up on caller ID(Verizon). Said that there was a service interruption on their end and wanted me to log on to my computer and check stuff. I immediately thought it was suspicious. Told mom to get our accout number and a recent bill. Mom asked the person for our account number and he said they can't give that out over the phone and said it was emailed to our email. Immediately hung up. Be aware of this scam.
Responses
ComcastMartinR
Official Employee
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216 Messages
23 d ago
Hello, @PSU_Yankees82! Thank you for reaching out to our Community Forums! This definitely sounds very suspicious, we all have to be on our guard these days. We do have an awesome Customer Security Assurance team in place to help protect our customers from fraud, and scams. You can reach out the team here:
https://internetsecurity.xfinity.com/help/report-abuse
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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