Post Hurricane Ian
Hello- we understand Xfinity is working to restore services following Hurricane Ian and appreciate it. Our entire neighborhood has been restored for both internet and TV, however, we seem to be the one house still without service. It is not allowing us to troubleshoot or report this via app or phone and won’t connect us to an agent. Please advise how we can report that our one house is still without service? We are concerned it could be an outside cable issue or something else effecting our house only. Thank you!