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Wednesday, February 26th, 2025 2:50 PM

Possible Scammer XFINITY "Notice"

Received Account Team [Edited: "Personal Information"] email 2/25/2025 3:32 PM - email message: We are deactivating all Inactive accounts. Starting from Feb 27th 2025, X-finity Users who have not yet updated their Email account will no longer be able to access their X-finity account due to recent updates. Please confirm your ([Edited: "Personal Information"]) is still active by verifying your account now. Confirm Now link closes message.

Email Support: [Edited: "Invalid Phone Number"] AND Tech support number: [Edited: "Invalid Phone Number"]phone numbers DO-NOT-WORK!!!

What is the problem?  When trying to find out about the "notice," recording says to text Xfinity / Comcast Support.

Please respond to this email by sending response to [Edited: "Personal Information"]

Thank you,

Stanley [Edited: "Personal Information"]

Official Employee

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1.3K Messages

2 months ago

Hi there, @user_tlw378! Thanks for reaching out to us here on the Community Forum! That does indeed appear to be a spam/phishing email. Thank you for bringing it to our attention!  You can also report spam messages by going to : https://spa.xfinity.com/help/report-abuse 

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