Contributor
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21 Messages
Poor Decision to Drop Scripps
Hi Xfinity Team,
I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps.
As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability to make choices based on my budget—whether to keep or drop certain channels. It is frustrating that this same flexibility does not appear to be considered in your negotiations with content providers.
At no point were customers consulted on whether we would be willing to absorb a reasonable increase to retain access to these channels. Instead, the decision was made unilaterally, resulting in the removal of what many consider standard broadcast programming—not niche or premium cable content.
If Xfinity is choosing not to carry these channels, then it is only fair that customer billing reflects that reduction in service. I should not be paying premium prices for a diminished channel lineup.
I am requesting:
- A clear explanation of why this decision was made
- Information on whether Scripps programming will be restored
- An adjustment to my bill to reflect the loss of these channels
I value transparency and fairness, and I hope Xfinity will take customer concerns seriously in both its pricing and programming decisions.
user_k23wl8
Visitor
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1 Message
16 hours ago
Totally agree. We pay more for entertainment than anyone else in the country with very little input, especially when it comes to rate increases. We are paying for the offering of the Scripps channels. We are owed an explanation and no doubt a refund for the lack of services lost.
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user_latuew
Visitor
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1 Message
12 hours ago
As a service provider, that is what Xfinity should do - provide service. If this is not censorship and their efforts are to save customers money, why not let the consumers decide if they want to pay more to receive ABC?
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Jic2002
Visitor
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1 Message
7 hours ago
Also because of this dispute Closed Captioning is not available on broadcast channels
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user_4u3t67
Visitor
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3 Messages
2 hours ago
Each of our lives live on a set income amount.
Some 30 years ago before comcast Xfinity was.....we dealt with storer cable.
Back then a month of service cost around $35.00.
Since the 1990's many things have come.
Comcast started years ago providing membership perks.
Outdoor concerts, trips to Disney world or the like.
They alway's tell you when asked....these are provided completely free of charge .
This isn't true
At almost 77 years of age.
I can only tell you that I can't go to Disney world with any grandchild since I have none.....or even go to Disney world or an outdoor concert.....since I would not be able to actually enjoy any of it.
Why can't comcast Xfinity find a way to give you an option....to either include these perks because you dental want them.
Or a way to opt out of the perks because you'll never use the included perks.
Hopefully they could lower our bills some before we are forced to make the change ourselves.
If you don't have the pocketbook for it.
You've got to find anonymous way
Or make a decision that you may not really want to make.
Get of your [Edited: "Profanity"] and get something agreed to before we take everything into our own hands [Edited: All Caps]
(edited)
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