Visitor
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4 Messages
Poor Decision to Drop Scripps
Hi Xfinity Team,
I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps.
As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability to make choices based on my budget—whether to keep or drop certain channels. It is frustrating that this same flexibility does not appear to be considered in your negotiations with content providers.
At no point were customers consulted on whether we would be willing to absorb a reasonable increase to retain access to these channels. Instead, the decision was made unilaterally, resulting in the removal of what many consider standard broadcast programming—not niche or premium cable content.
If Xfinity is choosing not to carry these channels, then it is only fair that customer billing reflects that reduction in service. I should not be paying premium prices for a diminished channel lineup.
I am requesting:
- A clear explanation of why this decision was made
- Information on whether Scripps programming will be restored
- An adjustment to my bill to reflect the loss of these channels
I value transparency and fairness, and I hope Xfinity will take customer concerns seriously in both its pricing and programming decisions.
user_qaadvm
Visitor
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1 Message
18 hours ago
Agree.
Why have Comcast cable when channels are cut with no regard for customers?
Greed will not help Comcast survive. Their claim that Scripps wants to overcharge them?—take a look in the mirror, Comcast.
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user_awqqxl
Visitor
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1 Message
17 hours ago
As a Comcast customer for 20+ years, I have been willing to pay the same amount even when you dropped a channel that I watched. However, loosing one of the Big Three broadcast networks like ABC is unacceptable. Your customers are counting on your ability to negotiate on our behalf and keep the channels that we agreed to in our contract with you.
Please end this immediately and get ABC back online for your customers.
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user_mem8i5
Visitor
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1 Message
17 hours ago
As a Comcast customer for over 20 years, we have made the decision to cancel xfinity due to we are now at 2 weeks with no resolution in sight.
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