Visitor
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1 Message
Poor Customer Service
The issue is your customer service [Edited: “Inappropriate Language”], and Xfinity mobile is a ripoff when it charges you to report an issue. I am currently looking for a new provider, one with true customer service.
EG
Expert
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119.7K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Please describe the nature of your issue in detail right here, but be sure to exclude any personal information, and a representative will reply to you here shortly.
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XfinityAdrienne
Official Employee
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2.1K Messages
7 hours ago
Hey there, @user_4y7sg3! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with us, it certainly is not what we want for our customers. Can you share with us some further details of what is going on?
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