Visitor
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2 Messages
Pole hit by lightning, services down in several hime.
Our cable and Internet is still down. Received restored msg last night as down since 7 11 storm. It is not restored. Several homes still have no TV or Internet on [Edited: Personal Information]
XfinityJustinM
Official Employee
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820 Messages
9 days ago
Greetings @user_p6krzw,
Thanks for looping us in on this! Have you completed any simple troubleshooting steps like rebooting the modem or ensuring that all cables are securely tightened?
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user_p6krzw
Visitor
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2 Messages
2 days ago
They have resolved this issue
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