U

Visitor

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2 Messages

Thursday, May 8th, 2025 5:46 PM

Pod Purchase

I purchased one xfi pod this week, but realized I need a second. I would like to puchase the second, but for a total price of the 2pack. Can someone please assist?

Official Employee

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2.6K Messages

1 day ago

 

user_y6oc3w Hi there! Do you see an option to cancel the order on your end via the app? 

 

Visitor

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2 Messages

I already have the pod, which is how I realized I need two. I was hoping since I purchased this week, I would be able to get a second at the price of the two-pack, rather than two single pod purchases.

Official Employee

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901 Messages

Thank you for those additional details. If you head over to https://www.xfinity.com/xfi-pods-return-form, you'll need to fill out the form to start the return process. Once it has been completed, you can purchase a two pack. 

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