7 Messages
Please remove peacock from my account
Hi there, please remove the peacock linkage from my account so I can subscribe separately. From other posts it looks like I need to do this through DM. Thanks.
7 Messages
Hi there, please remove the peacock linkage from my account so I can subscribe separately. From other posts it looks like I need to do this through DM. Thanks.
user_txnfqa
7 Messages
1 month ago
@XfinityBillie or @Xfinity Support ??
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user_txnfqa
7 Messages
1 month ago
More specifically, can someone please enable DM on my account so I can make the request? This was detailed with some instructions given by various support agents such as @XfinityBillie
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XfinityJosephA
Official Employee
•
1.6K Messages
1 month ago
Hello, @user_txnfqa the right actions to take are going to depend on how you originally subscribed to Peacock. Did you sign up using an X1 cable box, directly with Peacock, or is it included with your subscription somehow? Examples of this are when you have Gigabit service or higher, or a qualifying Xfinity Rewards account. We can learn more details here.
https://www.xfinity.com/support/articles/peacock-manage-subscription
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