Hey there, @user_w4dsas, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help with your account today on this platform, as we are a team of live agents. How can we help?
I need to be able to speak to an actual customer service representative. About my home internet and possible mobile, but I would really like to know why my internet keeps going out? In the last 3-4 weeks I bet it's been out 8-12 times?
We would be happy to help with your connection concerns, @user_w4dsas. Can you please send us a direct message with your full name and your full address so we can access your account?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJeniece
Official Employee
•
4.4K Messages
3 hours ago
Hey there, @user_w4dsas, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help with your account today on this platform, as we are a team of live agents. How can we help?
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