dharmaraso's profile

Visitor

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2 Messages

Friday, June 5th, 2026 4:39 PM

Plan change

I will keep my tv service and telephone land line

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Visitor

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2 Messages

1 hour ago

But, I will not keep wifi

Official Employee

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786 Messages

57 minutes ago

Hello @dharmaraso, we would be more than happy to help you navigate these plan changes. To get started, please send our team a direct message with your full name and service address. 

How to Send Us a Direct Message:
1.  Click "Sign In" if necessary.
2.  Click the "Direct Messaging" icon.
3.  Click "Start new conversation"
4.  In the "To:" line, type "Xfinity Support".
5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6.  An "Xfinity Support" graphic will replace the "To:" line.
7.  Type your message in the text area near the bottom of the window.
8.  Press Enter to send it.

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