Visitor
•
2 Messages
Plan change
We need pricing information for a possible plan change. Is there a specific number to call for pricing help?
Thanks!
mh
Visitor
•
2 Messages
We need pricing information for a possible plan change. Is there a specific number to call for pricing help?
Thanks!
mh
XfinityJeniece
Official Employee
•
3.4K Messages
7 months ago
Hey there, bien8, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with finding the right promotion for your needs. I know how important it is to have a bill within your budget. You have reached the right place!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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