5 Messages

Thursday, February 20th, 2025

Plan change after trade-in

Part of trade-in promotion I had to switch to Unlimited Plus (premium) plan. The terms of this promotion were "Existing device must be paid in full. Trade-in must be completed within 21 days of phone shipment date. Must maintain line required for offer until trade-in is completed. "

My trade-in is complete and I'm started receiving the credits. I wanted to change the plan from Unlimited , however, I see this message: "Making changes to your data? You'll lose this promotion if you switch to Unlimited: Save $750 on a new phone with Device Trade-in"

The question is will I loose the trade-in credits if I switch from Unlimited Plus (premium) to Unlimited Intro plan ? 

Thank you

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