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Bacquisto
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Visitor

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2 Messages

09/06/2026 5:23 PM

Phone replacement

I tried to call you guys but I don't have the information they're asking for. I just need to know if I have an upgrade available for my device because it's cracked.

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XfinityPeterH

Official Employee

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3K Messages

38 minutes ago

 

user_tolsry Our team is here for you and is happy to help you. I will be honest with you, our team is required to ask for the same details the agents on the phone asked for. Once you have that information let us know and we will be happy to help you. 

 

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