1 Message
Phone Phishing
Receiving phone calls from 888-893-0731 claiming to be Xfinity. No voice mail left but repeatedly calls. Call shows as Xfinity and the number shows as verified but I believe it is a phishing scam.
1 Message
Receiving phone calls from 888-893-0731 claiming to be Xfinity. No voice mail left but repeatedly calls. Call shows as Xfinity and the number shows as verified but I believe it is a phishing scam.
XfinityJeniece
Official Employee
•
3K Messages
9 months ago
Hey there, thanks for reaching out through Xfinity Forums. I know how concerning phone calls you were not expecting can be, and I truly appreciate you taking the time to reach out here on this platform. We would be happy to check the details on your account regarding any phone calls. You have reached the right place!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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