Visitor

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3 Messages

Thursday, June 18th, 2026 7:03 PM

Phone number removed

Received an email from Xfinity official email saying that my phone number has been removed from my account when I made no changes

Oldest First
Selected Oldest First

Official Employee

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2.4K Messages

19 hours ago

Hi there, @user_yjxg0n. Thanks for reaching out to us here on the Community Forum. That is odd. Was the email referring to a landline or cell number you subscribe to, or the contact number on your account? 

Official Employee

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336 Messages

17 hours ago

@user_yjxg0n glad we were able to address your concerns through direct message. If anything else comes up do not hesitate to reach out by creating a new post on our Xfinity Community Forums page!

Visitor

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3 Messages

Will do and thank you so much for your help. 

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