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Friday, November 17th, 2023 2:58 AM
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Phone jack of my new gateway did not match my (internet)phone bable.
Responses
Official Employee
•
1.1K Messages
2 years ago
Hey @user_lnnksc, thanks for reaching out to Xfinity Support on our forums. If the cable is not fitting into the phone jack being that it is an internet phone, does it fit in the ethernet port? Do you know if it is a RJ-45 connector or RJ-11?
XfinityNicolas
Official Employee
•
1.1K Messages
2 years ago
Hey @user_lnnksc, thanks for reaching out to Xfinity Support on our forums. If the cable is not fitting into the phone jack being that it is an internet phone, does it fit in the ethernet port? Do you know if it is a RJ-45 connector or RJ-11?
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