Visitor
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2 Messages
Perplexity Pro through Xfinity Rewards
I am not able to find the promo code in my Xfinity Rewards account to redeem the offer as mentioned on https://www.perplexity.ai/hub/blog/redeem-a-free-year-of-perplexity-pro-through-xfinity-rewards. Could you please help?
XfinityDemitrius
Official Employee
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1.9K Messages
1 month ago
Hey @user_1tm8c7, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Rewards program. I would be more than happy to offer my assistance looking into this further for you.
We have previously offered Perplexity AI as a redeemable Xfinity Reward. Codes are provided on a first come, first served basis and in limited quantity. As the reward is no longer available, we are no longer providing new codes for enrollment.
We do recommend checking the Xfinity Rewards board as often as possible for the opportunity of new rewards populating. Currently, we have things such as "Interstellar" on us for redemption, $1.00 Movie Night rental, sweepstakes and more. If you have any questions on currently active rewards, please let us know.
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user_l6kl6p
Visitor
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8 Messages
4 days ago
Many of the xfinity online messages made no mention of "limited offer". The reward was presented as something any xfinity diamond member could get if they applied during the original timeline which I did. Perplexity says they will still honor the code. Xfinity is blocking it for some reason.
https://www.perplexity.ai/join/p/xfinity requires the promo code.
Where do I get the promo code?
I was never contacted by customer service after my message was moved.
direct messaging link failed, please read the description and send me your response by comcast.net email
Dear Xfinity Support, I have been an xfinity customer for 20 years and I would like a code for a one-year free trial of perplexity pro. I have tried many times since January of this year to find the code. As many others have noted, the code has been hidden all year for some xfinity customers. Each code is good for 8 trials and all I want is to have one trial before the perplexity deadline this summer. Thank you, Dawn [Edited: "Personal Information"]
I was never contacted by customer service as indicated by forum member EG.
(edited)
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