Visitor
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2 Messages
Pending Activation
I recently installed Xfinity internet and it has been working wonderfully, however whenever i check my account online it says that my internet is pending activation. Any help to resolve this issue would be appreciated.
EG
Expert
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120K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeff
Official Employee
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1.2K Messages
6 hours ago
Greetings @user_6le5hb, and thanks for posting your issue to the community forums, and thank you @EG for moving the post, so we would be able to respond, I hope you are both having a good Saturday so far. I am sorry to hear about the issues with the app, but you have come to the right place for assistance with this issue. Have you recently moved from an old address that had Xfinity service?
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