Pedestal Boxes

Comcast has a relay pedestal box on the corner of my front yard. to call it an eyesore would be an understatement. Recently, it was hit and damaged by a vehicle. I attempted to inform Comcast and was given the runaround by customer service for 5 weeks. it wasn't until I took pictures to my local Xfinity store that someone contacted me about the hazard created by the exposed equipment and the hole in the space where the pedestal was damaged. While we were away for Christmas, Comcast finally came to do the repair, although I requested the pedistal box be replaced with an underground flat cover, they instead placed an even bigger pedistal box that is larger than the original. I have been a customer with Comcast for over 40 years. I don't believe this is the way Comcast should be treating their loyal customers.

I would appreciate a response and some direct communication.
thank you,