Regular Visitor
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3 Messages
Pedestal box
Pedestal box
Hi I’ve been waiting now for 4 months to get a pedestal box on my property moved or buried... every time I called they assured me it’s going to be done soon and I’m still waiting. I’m a long time loyal customer since 1993 and I’m really hoping to get this matter resolved in a timely manner thank you.
Hi I’ve been waiting now for 4 months to get a pedestal box on my property moved or buried... every time I called they assured me it’s going to be done soon and I’m still waiting. I’m a long time loyal customer since 1993 and I’m really hoping to get this matter resolved in a timely manner thank you.
Responses
ComcastAmira
Official Employee
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2.3K Messages
7 m ago
Hello @deborah195, thanks for reaching out to our Digital Care Team on our Forums page. I first want to express my excitement and appreciation for you being such a loyal and long time customer with us. The amount of years you have allowed us to be your service provider is absolutely phenomenal. I am sorry to hear this pedestal box has not been taken care of, but I would love to assist you with getting someone out to further look into and take care of this.
Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
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