Peacock

After having my plan canceled without my consent and spending 2 hours on the phone with customer service I thought my time dealing with xfinity was over. Unfortunately, when I went to watch peacock today I found out that xfinity has taken over my account. I never consented to moving my subscription over to xfinity nor was it ever mentioned that I even had a streaming account. I have had this account for 3 years and pay for ad free. Now I have ads and no way to cancel or manage my subscription. It is so unbelievably hard to find and manage my plan through xfinity and I much preferred having a separate account. As I do not want to spend another afternoon talking to an AI bot or waiting on hold I have no way to manage this plan anymore. I hate this service so much and can’t think of a worse customer service or platform