Visitor

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2 Messages

Sunday, February 15th, 2026 11:21 PM

Peacock

I’m a platinum member but there isn’t an option to activate my peacock subscription that I am supposed to get. 

Oldest First
Selected Oldest First

Official Employee

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2.4K Messages

6 hours ago

Hey @user_t6znd6, Thank you for visiting our official Xfinity Forums Community support page. To be eligible for the Xfinity Membership benefit for the Peacock Premium streaming subscription, you would need to be a Platinum/Diamond member along with having an active Xfinity Internet subscription. Do you currently meet both of those qualifications? If you have already redeemed the benefit, it may be located in your redeemed section. 

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