U

Visitor

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1 Message

Monday, July 7th, 2025 12:46 AM

Peacock Subscription

My premium peacock subscription through my internet package has stopped working. When I'm signed into to peacock it says I have no active plan and when I try to activate through Xfinity it says I already have an active plan.

Official Employee

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1.9K Messages

13 hours ago

Hey @user_hg3xqs, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly assist with the complimentary Peacock Premium subscription. Do you currently receive Peacock Premium through our Xfinity Rewards program or through the Xfinity Internet service with our Xfinity Gigabit or higher speed tiers?

 

Have you recently moved or made any changes to your services as well? Please let us know at your next available convenience. 

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