Peacock sub

the answer to that is "i dont know" nor remember, i was hoping to talk to someone to find out this information and manage the sub as a just in case.

@user_3j2ua7, I understand, and would be happy to help in that endeavor! For awareness, we provide a listing of the active promotions, the amount saved, and the end date on each and every billing statement. It would be under your services in green text. If you are doing paperless billing, you can check your statements with the directions here : https://www.xfinity.com/support/articles/view-xfinity-billing-history. For any of the premium or streaming services it would be listed under "Add Ons", and in particular for a Peacock Bundled promo it would say "Peacock Premium Included" and then the date the promotion would expire. We can certainly take a look manually for you as well if you prefer! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

found that information, thank you! now final question how woulddi  go about giving a complaint about the assistant? because that things while useful for some things is useless on others and if it constantly blocks people from talking to a person to get their issues resolved it could cause problems.

@user_3j2ua7, glad to hear you were able to locate the subscription information. We can pass along your feedback about the assistant. The assistant is designed to help with most issues, and we are always looking to improve the responsiveness. I can totally understand wanting to get to a live person when needed though. I do want to let you know that we are here as well if you need any assistance!