New Poster
•
5 Messages
Peacock Premium
Reward finally came through. I have internet/diamond. Tapped on reward. Then message said I don’t qualify!
New Poster
•
5 Messages
Reward finally came through. I have internet/diamond. Tapped on reward. Then message said I don’t qualify!
CCDanielB
Official Employee
•
252 Messages
2 years ago
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0