Visitor
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8 Messages
Peacock Premium Xfinity Reward Redemption reward not available
Hello I'm an Xfinity Platinum Reward member, and the reward for the Free Peacock Premium subscription is not showing on my xfinity rewards page, i've tried rebooting my modem, and signing in on mobile, tv, and pc webpages for the rewards using the main rewards account and there is no option for the peacock premium subscription
XfinityJohnG
Official Employee
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1.1K Messages
1 year ago
Thank you very much for reaching out to us here @john_a_b . There is a known issue with that Peacock Premium offer that our engineers are working to correct. They do expect that to be made available later this afternoon.
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richy0057
Regular Visitor
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3 Messages
1 year ago
Thanks for your comment John!! I've had the same problem and was unseccessful in finding an answer or even getting through to Xfinity. I hope the Xfinity response proves to be true!
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PFam3
Visitor
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2 Messages
1 year ago
I am having the same issue. My parents and I are Xfinity Internet Customers and Diamon Rewards Members and are suppose to be able to redeem being able to continue having the full Peacock Premium for no extra cost on our Xfinity Rewards today. I called Xfinity Customer Support at 1pm ET an a woman from the Indian call center said that they are having issues and that it shouldbe added no later that midnight tonight. I hope so. We are fine if we have to do the $2.99 a month special offer but we should get for no extra cost because that is what XFINITY said we would.
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