Visitor
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2 Messages
Peacock Premium Rewards
Hello, I am a platinum rewards member and I do not see a link in the app to claim the reward.
Visitor
•
2 Messages
Hello, I am a platinum rewards member and I do not see a link in the app to claim the reward.
XfinityPaula
Official Employee
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1.4K Messages
2 years ago
Hello @user_7d9842 I apprecaite your patience and for being a customer over these years! Thanks for reaching out for help with the peacock reward redemption.
We’re aware some customers are having difficulty activating their Peacock account. If you’re not seeing an activation banner on xfinity.com/account, please go to Xfinity Assistant and select Sign In. The activation banner should appear at the top of the chat and should work once you click it. We apologize for any inconvenience and thank you for being an Xfinity customer.
Can you please try that link and let me know if you are able to register?
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