U

Contributor

 • 

53 Messages

Wednesday, June 28th, 2023 1:46 PM

Closed

Peacock Premium rewards not working

When will peacock premium be working?  I am a diamond reward member, have flex and gig internet.  At first, not on rewards page but showed-up evening and I chose it.  Tried to activate yesterday, but still asks me to sign-up for premium.  I was told code is missing from my account and realize the problem is widespread, but any ETA when it will be fixed?  I already pay for ad-free and will be charged again middle of next month, so someone advised I just go ahead, subscribe and ask for a refund.

This conversation has been merged. Please refer the main conversation:

Peacock Subscription Activations

Official Employee

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2.1K Messages

2 years ago

@user_9c0645 We would invite you to visit this thread (https://forums.xfinity.com/conversations/channels-and-programming/peacock-subscription-activations/649b1cdece76231eba5587fa), we have posted an official solution with helpful information on how to resolve this issue.

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